Your own personal NDIS plan manager

With My Plan Support, you don’t have to re-explain your situation every time you call us. You get your own experienced plan manager who knows you and your NDIS plan personally.

What is NDIS plan management?

How we save you time and make your life easier.

Why join My Plan Support?

Learn why our customers are so happy.

How do you get started?

3 easy steps to joining My Plan Support.

NDIS plan management with My Plan Support

How we make your life easier

Have more visibility and control

My Plan Support customers enjoy their own live portal, making it easy to track spending and stay on top of budgets. You also receive monthly statements and spending notifications, so you always know where your balances are at. We can even allocate money to your most important providers, ensuring funds are set aside for the supports that matter most. Learn more about our Portal

Local expertise based in Newcastle

While we’re based in Newcastle, we support participants across Australia wanting a more personalised level of plan management. We know the NDIS inside out, from the legislation that shapes it to the opportunities it creates for you. Choose a plan manager who’s part of the Australian community.

Save time with invoicing and admin

Providers send your invoices directly to us and we make sure they’re paid on time, from the right budget. You decide how much control you’d like – approve each invoice in your Portal or set them to auto-approve. Either way, your budgets stay up-to-date, and your supports keep running smoothly.

Enjoy stress-free reimbursements

Getting paid back for out-of-pocket expenses is quick and stress-free with My Plan Support. Just submit your claim through your Portal and get your money back in no time. And don’t worry about storing receipts and invoices for audits – we take care of all the record-keeping for you.

Make confident decisions

Your personal plan manager will help you understand your plan and funding categories, so you can make confident decisions about your supports and spending. Have an experienced expert by your side who understands the NDIS and keeps you updated on changes that affect you.

No cost to you

NDIS plan management funding is additional to your existing funding. Enjoy all the benefits at no cost. Available to all participants and geared to save you time and make life easier – why wouldn’t you?

Small Enough To Care

Yes!.. we answer calls and reply to emails and you speak to the same competent and caring staff member every time.

Why My Plan Support?

We could give you a myriad of reasons why you should choose us as your plan manager – but you’ll likely believe our customers more.
Love My Plan Support. I can’t recommend them highly enough. As someone who is both a participant and has worked in the sector, I have a good understanding of the NDIS and the rules. Previously I have self managed, but this takes a lot of my energy and can be stressful. I love My Plan Supports portal when I can check my budgets and see what is left in individual categories. This allows me to use my funding wisely and effectively with recommendations of how much I need to spend each week. If ever I have any questions, Courtney, my plan administrator, is only a phone call, text or email away.

Bonnie L - NDIS participant

I don’t know where I’d be without My Plan Support. Well I do actually! I would be back on the brink of complete burn out trying to manage my son’s NDIS plan. My Plan Support made the whole set up and ongoing process so easy and simple. Their service has freed up hours each week that I just didn’t have – being the primary carer for our son. Instead of feeling the constant stress of invoices and payments and claims hanging over my head (and all the emails, phone calls and phone tag that goes along with it) I know that My Plan Support have it all under control. It’s a HUGE weight off my shoulders. Thank you My Plan Support, I literally don’t know where I’d be right now without your amazing service.

Janette B - Plan Nominee

My Plan Support are the most proactive, responsive, friendly and professional plan managers I have dealt with. The portal is easy to access and allows me and the participants the ability to manage the supports knowing exactly how much is in the budget. If you are looking for a Plan Manager, I would highly recommend My Plan Support.

Jennifer N - Support Coordinator

Request a call-back

If you’d like to chat more about our services or you’re ready to take the next step, give our team a call on 02 9161 3900. Prefer we call you back? Just fill in your name and phone number and we’ll be in touch shortly.



    How to get started

    Helping you take the next step

    1

    Get an NDIS Plan

    Your plan needs to include “Improved Life Choices”. That’s where the budget is added to provide plan management. Learn more about NDIS plans.

    2

    Get on board

    Easily register online, call us on 02 9161 3900, or request a call-back from the team.

    3

    Live a little more empowered.

    There’s nothing more to do! We’ll notify your providers that My Plan Support are your plan manager, and send you some cards to give them. We’ll then keep you posted as their invoices come in.

    NDIS plan management

    Everything you need to know about plan management and how to get started with My Plan Support

    Live participant Portal

    Our state-of-the-art portal lets you monitor every aspect of your NDIS plan. (click to learn more)

    Best plan manager for Coordinators

    If you’re a COS, you really need to read this.

    Great for providers too!

    Learn how we empower service providers with fast payments, monitoring and reports.

    More about us

    Find out more about My Plan Support and how we became registered NDIS plan managers.

    More about the NDIS

    Learn more about the NDIS and plan management

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